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Privacy Policy

This Privacy Policy outlines THE GORGEOUS HAIR CO. approach to Data Protection and Privacy to fulfil its obligations under the applicable laws and regulations. This Privacy Policy applies to your Personal Data which is processed by us, whether in physical or electronic mode.

We are committed to treating data privacy seriously. It is important that you know exactly what we do with your Personal Data.

Throughout this document, “we”, “us”, “our”, “ours” refer to GORHEOUS HAIR and wherever we have said ‘you’ or ‘your’, this means YOU.

WHO WE ARE?

We are a leading Hair Extensions brand in India offering 100% Natural Human Hair. With humble beginnings as a local wig supplier, we have now evolved into a globally reputed company.

Our company has specialised itself in a variety of services including manufacturing, exporting, marketing and distributing all types of hair including Hair Extensions, Hair Wigs, Hair Toppers, Hair Wefts, Training Heads and much more.

ROLES WE PLAY:

We play the role of a Data Controller when we collect and process Personal Data about you.

We play the role of a Data Processor when we collect and process Personal Data on behalf of another Data Controller

OUR COMMITMENT:

We commit to protecting your privacy and hence our Personal Data handling practices are continually reviewed to ensure compliance with the applicable Privacy laws and regulations

PERSONAL INFORMATION GATHERED BY US:

The information we learn and gather from you, personal or otherwise, is used to register you, verify your identity to permit you to use the app, undertake transactions (including to facilitate and process payments), communicate with you, convey any promotional offers, services or updates associated with THE GORGEOUS HAIR, and generally maintain your accounts with us. We also use this information to customize your experience.

INFORMATION YOU GIVE US:

We receive and store any information you provide, or give us in any other way. You can choose not to provide certain information, but then you might not be able to use this site. We use the information that you provide for such purposes as opening your account, processing your transactions, responding to your requests, and communicating with you.

INFORMATION WE COLLECT ABOUT YOU:

We receive and store certain types of information whenever you interact with us. For example, like many websites, we use "cookies," and we obtain certain types of information when your web browser accesses our Services. We may also receive/store information about your location and your mobile device, including a unique identifier for your device. We may use this information for internal analysis and to provide you with location-based services, such as advertising, search results, and other personalized content.

CATEGORY OF PERSONAL DATA:

Categories of Personal Data collected and processed by us are as follows;

Demographic & Identity data

  • Contact details such as Name, email address, contact number, shipping address, country, date of birth, profile picture
  • Details such as Transaction amount, Bank Name, Card Type, Card number.

CONSENT:

By using the Website and/ or by providing your information, you consent to the collection and use of the information you disclose on the Website in accordance with this Privacy Policy, including but not limited to your consent for sharing your information as per this privacy policy.

PURPOSES OF GATHERING YOUR PERSONAL DATA:

We use your personal information to operate, provide, develop, and improve the products and services. These purposes include:

  • PURCHASE AND DELIVERY OF PRODUCTS AND SERVICES
  • PROVIDE, TROUBLESHOOT, AND IMPROVE GORGEOUS HAIR
  • RECOMMENDATIONS AND PERSONALIZATION
  • COMMUNICATE WITH YOU
  • ADVERTISING

LAWFUL BASES OF PROCESSING YOUR PERSONAL DATA:

We are permitted to process your Personal Data in compliance with applicable laws and regulations by relying on one or more of the following lawful bases:

  • You have explicitly agreed to us processing your Personal Data for a specific reason
  • The processing is necessary to perform the agreement we have with you or to take steps to enter into an agreement with you
  • The processing is necessary to be in compliance with our Legal Obligations
  • The processing is necessary for the purposes of a legitimate interest (“Legitimate Interest”) pursued by us, such as to provide services to you, to evaluate, develop or improve our products and services

Where the processing is based on your consent, you have a right to withdraw your consent at any time. You may withdraw consent by contacting us. Upon receipt of your written request to withdraw your consent, consequences of withdrawal will be communicated to you and, upon your agreement, your request for withdrawal will be processed.

COOKIES AND OTHER TRACKERS:

Cookies are small text files that are placed on your computer by websites that you visit. Similarly, there are other types of trackers used. Likewise, Mobile Apps use requisite permissions and SDKs. These are used to make Websites & Apps work, or work more efficiently, as well as to provide information to the owners of the website/ App.

DATA SECURITY:

We are committed to protecting your Personal Data in our custody. We take reasonable steps to ensure appropriate physical, technical and managerial safeguards are in place to protect your Personal Data from unauthorized access, alteration, transmission and deletion. We work to protect the security of your personal information during transmission by using encryption protocols. We use multi-layered controls to help protect our infrastructure, constantly monitoring and improving our applications, systems, and processes to meet the growing demands and challenges of security. We ensure that the third parties who provide services to us under appropriate contracts, take appropriate security measures to protect your Personal Data in line with our policies.

RETENTION AND DISPOSAL OF DATA:

We keep the Personal Data we collect about you on our systems or with third parties for as long as it is required for the purposes set out in this Privacy Policy and for legal or regulatory reasons. We will only use your Personal Data for those purposes and will make sure that your Privacy is protected. We shall take reasonable steps to delete or permanently de-identify Personal Data that is no longer needed.

CHILDREN’S PRIVACY:

Our website is directed to be used by adults only. If you are not an adult, while you may look at our site, you should not make a purchase, register, or submit Personal Data to us. We or our associates /affiliates do not knowingly collect information from minors.

YOUR RIGHTS AS A CUSTOMER:

We understand that when you interact with us, you have rights over your Personal Data. These rights involve providing reasonable steps to allow you to access your personal data, correct any errors among others. In the event that you are not satisfied with our response or have unresolved concerns, you can get in touch with us at gorgeoushair1995@gmail.com

NOTIFICATION OF CHANGES:

We keep our Privacy Policy under regular review to make sure it is up to date and accurate. Any changes we may make to this Privacy Policy in the future will be posted on this page. We recommend that you re-visit this page regularly to check for any updates.